How to Access Cancel Your Subscriptions
Subscriptions Purchased Prior to Feb 1, 2021: Do not log into our website. You will continue to receive your subscription and related information for managing your subscription via email.
Subscriptions Purchased on or After Feb 1, 2021:
- Log into our website according to the instructions below:
- Check your email for a password sent to you from our website. Please also check your junk/spam folders and if you have a Gmail account, any other sub-folders such as “social”, “updates”, “promotions” for this email.
- If you need a new password or did not receive one after your initial purchase, request one via the “lost password link” on our login page using your email address as your username.
- Log into our website with your username and password.
- Click on Subscriptions and “My subscriptions”, under your dashboard.
- Click and download your subscription file(s) on the left.
- After every login, click the back button to go back to your account and log out.
NOTE: If you have recently cancelled your subscription, we will send the newsletter via email until the end of your subscription period as a courtesy (our email address is “info@wxrisk.com”). Please make sure to check your inbox, as well as your spam/junk and other folders and sub-folders for our emails.
How to Cancel Your Subscriptions:
Subscriptions Purchased Prior to Feb 1, 2021:
Your subscriptions are renewed and maintained through PayPal . Please log into your PayPal account and cancel your recurring payment for our Newsletter in your PayPal account.
Subscriptions Purchased on or After Feb 1, 2021:
NOTE: You only need to cancel if you wish to cancel your subscription to our “Next 3 Weeks Newsletter” which is a recurring subscription product.
All other products are a one-time purchase and do not renew automatically. They will expire at the end of the initial purchase period and do not need to be cancelled.
To cancel your Next 3 Weeks Newsletter subscriptions follow the instructions below:
- Log into your account on our website using instructions under “How to Access Your Subscriptions”.
- Click on “Orders”, which is the first option under “Your Dashboard” .
- Click on the most recent order number on the left hand side.
- Scroll down and click on the subscription number under “Related Subscriptions” on the left had side.
- You will see a CANCEL button on the middle of the page.
- Remember to log out of your account after every login.
Please contact us at info@wxrisk.com if you have any questions or need further assistance.
Thank you.